@Christiewrate1 We have passed the information over to our reinstatement's team who are going to attend site for yo… https://t.co/6lyWxzJhGi
13 minutes ago
@Christiewrate1 Thank you, we'll get this looked into now for you. as I'm sure you can imagine we have lots of vans… https://t.co/swCGoHBPkD
26 minutes ago
@Christiewrate1 I completely understand your concerns, please can you send over as much information as possible suc… https://t.co/XneNWJVPtq
29 minutes ago
@Christiewrate1 >> with the local authority prior to being installed/set up. Ben
41 minutes ago
@Christiewrate1 Hi Christie, sorry to see this. As you can see we have had to suspend the footpath in order to carr… https://t.co/im4dZ9A4Va
42 minutes ago
@brownashleyj Hi Ashley, sorry to hear about this. Please can you DM over some details and we'll check this out for you - Ben
2 hours ago
@statslegend Hi Danny, please can you DM over some details so we can look into this for you? Ben
2 hours ago
@pevensey259 Hi Geronimo, sorry to hear about this. We will need to look into this as it doesn't sound right, pleas… https://t.co/8zHjjQWtvu
2 hours ago
@robroballen Ah okay if you're already linked in that's good. As soon as we have engineers on the way and an estima… https://t.co/MWqeXPRRdd
2 hours ago
@robroballen Hi Rob, really sorry about this. We're aware of the fault and will have some info very soon. Would you… https://t.co/iczLtYSbgM
2 hours ago
@muhammadjunaid Thanks, have replied in more detail by Private DM - Stuart
6 hours ago
@muhammadjunaid Sorry to hear about this Junaid, could you please send a full postcode by Private DM so I can see i… https://t.co/hNx2xHuQwK
6 hours ago
@theazizshow I'll do my best Aziz!
10 hours ago
Evening all, Stuart here through the night to guide you through any power related questions.
11 hours ago
@Stupotyoung Hi Stuart. If you could please dm me a full address and postcode I will take a look. Chris
14 hours ago
@tonyepsom That's great to hear Tony. We are here 24/7 if you need us again. Chris
14 hours ago
@MelRJ I'm sorry for the confusion, I can appreciate how frustrating this must be for you. If you can send us over… https://t.co/9WOF04Dfp6
16 hours ago
@tonyepsom I'm sorry the power is off Tony. Our engineers are due to arrive at 17:45 to investigate and are aiming… https://t.co/VIkZ3MZIx5
16 hours ago
@MelRJ I'm sorry your power is off. Could you please dm your full address and postcode and I will take a look for you. Chris
17 hours ago
@CathAguamia I'm sorry to hear your power is off. Could you please DM me a full address and postcode and I will take a look for you? Chris
17 hours ago
We hosted a consultation day on our #FutureSmart Distribution System Operator (DSO) strategy for our stakeholders on the 8th September 2017. It was an important opportunity for the company to hear and gather feedback on our plans to transition to a DSO. Have your say and respond to UK Power Networks’ Future Smart consultation - futuresmart.ukpowernetworks.co.uk. Your feedback will shape our plans for the future.
60 days 22 hours ago
134 Views
Barry Hatton. Director of Asset Management will be answering questions about our transition from a Distribution Network Operator (DNO) to a Distribution System Operator (DSO) and what this will mean for our customers on the 5th of September between 1pm and 3pm. Leave your questions about the future of energy below. Find out more here: http://futuresmart.ukpowernetworks.co.uk/ #AskBarry #FutureSmart
77 days 23 hours ago
108 Views
An overview of works required to move your electricity supply and who is involved.
81 days 22 hours ago
310 Views
@djsimonbizzle That's great to hear you're not affected. Our engineers are on site and working on the fault. Any pr… https://t.co/64wkpagM05
99 days 13 hours ago
@djsimonbizzle >estimating to have all power back on between 21:30 and 22:30. If you'd like text updates, please DM us your number. - Roland
99 days 13 hours ago
@djsimonbizzle Hi Simon, sorry for the inconvenience this is causing you. We've got a blown fuse in the local subst… https://t.co/LUdtvDgRf8
99 days 13 hours ago
@DanThePope Hi Dan, just sent a Private message to you with more details. Thanks, Stuart
99 days 13 hours ago
@Bladesbabe5 Thanks, I've just replied back to your DM. - Roland
99 days 13 hours ago
@Bladesbabe5 Hi, can you please DM us your full post code so I can look into this for you?
99 days 13 hours ago
@Lextantanning @instant_j9 Thank you for the number. I've now added you to text updates.
99 days 13 hours ago
@Lextantanning @instant_j9 Hi, latest update we have is that engineers are estimating to have all power back on bet… https://t.co/EoMPGqpZYr
99 days 13 hours ago
@Haroon_55 Hi, could you DM us the full post code so we can look into this for you please?
99 days 14 hours ago
@instant_j9 You're welcome. If you need us again, we're here 24/7 - Roland
99 days 15 hours ago
@instant_j9 >fault. We're estimating to have all power restored between 20:30 and 21:30. - Roland
99 days 15 hours ago
@instant_j9 Thank you for the post code. It seems another company has gone through our underground cable. We've iso… https://t.co/eRXaIUQTpC
99 days 15 hours ago
@instant_j9 Hi Janine, sorry to hear you've got a power cut. Can you please DM us the full post code so I can look into this for you? Roland
99 days 15 hours ago
@Katt_Winter > try and locate this fault. I'm sorry for the inconvenience this is causing you.
99 days 16 hours ago
@Katt_Winter Hi Katt, our engineers believe there is a second fault to the network which is causing the power cut.… https://t.co/r1xfaDKPu9
99 days 16 hours ago
@GeoMurariu Hi Georgina, I've just replied back to your DM. - Roland
99 days 16 hours ago
@AdamSrodzinski Thank's Adam but you might want to delete your number and post code after this because they're in d… https://t.co/ojmLU7rIL0
99 days 18 hours ago
@AdamSrodzinski > you and go through an internal check? Alternatively you can call our freephone number which is '105' - Roland
99 days 18 hours ago
@AdamSrodzinski Thank you for the post code but we aren't aware of any faults in the area Adam. Can you please DM u… https://t.co/sWGXTJRUb2
99 days 18 hours ago
@AdamSrodzinski Hi Adam, could you please DM me the full post code so I can look into this for you?
99 days 18 hours ago
Good afternoon all. Roland, Ben and Chris here till 00:00 to help with any #powercut related questions.
99 days 18 hours ago
@EelesWasTaken I'm sorry to hear that Anthony, please could you DM over your full postcode and I'll take a look into this for you? Josh
99 days 19 hours ago
@tomperrin_ I'm really sorry for the disruption this has caused, such regular power cuts are so inconvenient. Pleas… https://t.co/Zy16qluDnz
99 days 19 hours ago
@danielhalawi Unfortunately we don't have timescales for when our engineers arrive, it all depends on how many peop… https://t.co/xDTod9Yg3s
99 days 20 hours ago
@BoneYardGirl Hi Sian, I'm afraid that's not our area. You'll need @SPEnergyNetwork or call 03301010222 - Ben
99 days 21 hours ago
@StaceyBarton2 Thanks Stacey, if you could DM over pictures of your receipts, contact number, address and picture o… https://t.co/TLO3rtn7S6
99 days 22 hours ago
@StaceyBarton2 Hi Stacey, I'm sorry to hear this happened. Really odd situation, how much did you have to pay to receive the letter? Josh
99 days 22 hours ago
@aadxl Hi Aadil, I'm sorry you're off power, unfortunately we don't look after your area, you'll need to contact… https://t.co/16wBkrHaUr
99 days 22 hours ago
@alandevlin7 @BTL_uk We're aiming to have everyone back on power that can be on by midnight tonight. This will be a… https://t.co/xf6GXOYQ8f
99 days 22 hours ago
@CjoRaddle The team have advised that the planned outage is still due to go ahead between the hours of 0830 & 1400… https://t.co/iPOcSEkyY0
99 days 23 hours ago
@CjoRaddle Thanks for the details, I'm just going to check with our planned outage team and will come back to you shortly. Josh
99 days 23 hours ago
@CjoRaddle I'll be happy to look into this for you, but could you just DM over your full address first please? Josh
99 days 23 hours ago
@Rsquareds Fair enough, always best to check. Thanks for completing the survey. Enjoy your day and please let us kn… https://t.co/ZueNzAUhp6
100 days 6 minutes ago
@Rsquareds Hi there, we do indeed carry out surveys following power cuts, we have both text surveys and surveys via… https://t.co/JBGiQhvrta
100 days 30 minutes ago
@ColinMower You'll be best to go back to them & find out when they plan to fit the meter, as it should be done by t… https://t.co/C3n0dgRCoB
100 days 2 hours ago
@ColinMower Hi Colin, we don't install meters of any description I'm afraid, have you been advised something different? Josh
100 days 2 hours ago
@AkashTandoori @BTL_uk > I can enter these in our system here. Please Private DM details if you would like to record these for you - Stuart
100 days 6 hours ago
@AkashTandoori @BTL_uk We will have engineers and a support team in the area to assist, but if you have a contact n… https://t.co/FiYrMBbISS
100 days 6 hours ago
@Eweechick77 No problem Ewee, happy to be of help, fingers crossed for you that the power remains during the repairs - Stuart
100 days 10 hours ago
@Eweechick77 > currently got power, but we're here 24/7 for any further updates - Stuart
100 days 10 hours ago
@Eweechick77 Hi Ewee, we have engineers en route, and looking to restore power between 01:30 and 02:30 - hopefully… https://t.co/06K6u5vlIl
100 days 10 hours ago
@BTL_uk > If you have a reference number or can provide a address, please send over via Private DM and I can do this for you - Stuart
100 days 10 hours ago
@BTL_uk Sorry to hear you've been affected there, have we been given access times for the store? If not I can updat… https://t.co/I8EoZjdF3t
100 days 10 hours ago
@BTL_uk > with ourselves prior to this tweet? Stuart
100 days 11 hours ago
@BTL_uk We've still engineers in the area, but we require access to properties in order to restore power in stages.… https://t.co/rc8rIHKDr2
100 days 11 hours ago
@joely_lowery Hi Joely, unfortunately that postcode is outside of the area we cover, please contact @Northpowergrid for details - Stuart
100 days 11 hours ago
@CeeBee2808 I like to mix things up a bit :) Stuart
100 days 11 hours ago
@DataPollution Sorry to hear about Essa, could you send over a postcode by Private DM so I can look into this for you? Stuart
100 days 11 hours ago
Stuart here through the night to help with any powercut related issues you may have.
100 days 11 hours ago
@Nikos1972 Exactly. If you could DM us a mobile number we'll be happy to set them up for you. Will
100 days 11 hours ago
@sflawrence1 Sorry to hear this Stephen, I can look into this for you if you'd like, if so please send a Postcode t… https://t.co/kM5H69jogg
100 days 11 hours ago
@Nikos1972 HI there, sorry for this. We do have a known issue there and are sending engineers to investigate asap.… https://t.co/zAJgx0kcJX
100 days 12 hours ago
@creetingstpeter Not a problem. We're here 24/7 if you ever need to come back to us. Will
100 days 15 hours ago
@creetingstpeter Hi there. We've just received word that all power should now be restored. Please do let us know if… https://t.co/7LC7GTDRs3
100 days 15 hours ago
@HorticManLtd Sorry for this Matt, we're just waiting for engineers to finish up on their current jobs so we can se… https://t.co/FkO3jYWhiZ
100 days 17 hours ago
Good afternoon, hope the weekend is going ok for you. Will, Kev and Aaron here again for any questions you might have about your electric
100 days 18 hours ago
@HorticManLtd >>to investigate this asap. We'll have the power back on as quickly as possible for you. Will
100 days 18 hours ago
@HorticManLtd So it appears we haven't turned off the power ourselves, there is a fault on the network somewhere. W… https://t.co/IXqF0ExYgj
100 days 18 hours ago
@HorticManLtd Hi Matt, sorry to hear you're without power. We're just receiving calls from the area now. Bear with… https://t.co/AuiM04H9uz
100 days 18 hours ago
@hannahjwilkes Hi there Hannah, sorry you're without power. If you can follow us I will DM you with all the informa… https://t.co/eF4gnUN173
100 days 19 hours ago
RT @FBF25T: Excellent service from @ukpowernetworks not an emergency, but been out and replace a part of supply cable, within a couple of h…
100 days 21 hours ago
@FBF25T Thank you for the compliments Stephen. If you should ever need us again feel free to call or tweet us anytime. Lee
100 days 21 hours ago
@Johnppenna @virginmedia Thank you. Its not ours. Over to you @virginmedia and @bt_uk
100 days 23 hours ago
@baker_sa Yes sure, Can you DM me the van reg and I will see if its one of ours?
100 days 23 hours ago
@prycromeyer Morning Pryscila, sorry the power is off. We are not aware of any faults in the area. Can you DM me yo… https://t.co/858j3h3m3d
101 days 35 minutes ago
@shannenchelsea Can you DM me your full address and phone number so we can call you? Lee
101 days 39 minutes ago
@shannenchelsea Sorry to hear the power has gone off again today. We are not aware of any faults that would be affe… https://t.co/rWCH8CMjL7
101 days 39 minutes ago
@Johnppenna Thank you for taking the time to report this, However if it is a green box it would be @virginmedia or… https://t.co/4AuFBmS0uo
101 days 43 minutes ago
@chesh_ontour At the moment we don't have an estimated time frame to have the power back on. However, if you DM me… https://t.co/NG8PgdhY3c
101 days 1 hours ago
@chesh_ontour Hi Andy sorry to hear the power is off. We are aware of a fault in the area. Staff are en route to investigate. Lee
101 days 1 hours ago
@Bigbazrobs Sorry to hear the power is off Baz, You will need to contact @Sp_energypeople on 08000270072 or call 10… https://t.co/l6EXf7GOGZ
101 days 1 hours ago
@sammerron1987 Thank you Sam, You too!
101 days 2 hours ago
Good morning. Lee, David and Amy are here until 4pm to help you with any power cuts or general questions about your power.
101 days 3 hours ago
@the_chopstik Morning Chopstik, this is really great to hear and thanks for providing such great feedback. I'll be… https://t.co/HSXxUt8mR4
101 days 3 hours ago
@CeeBee2808 > it? Googled that. I'd probably buy some new ones still if I was you though - Stuart
101 days 12 hours ago
@CeeBee2808 Apparently if you connect the positive terminal to a fully charged AA for 20-30 secs then repeat with w… https://t.co/AYFSqGGn6G
101 days 12 hours ago